Refund Policy
Last Updated: March 27, 2026
IPPeak is committed to providing transparent information regarding its refund policy. Please read this policy carefully before making any purchase or payment, as it explains the non-refundable nature of our services.
IPPeak offers intangible and non-revocable digital services. This means that all purchases and account top-ups are final and non-refundable. This policy applies to all transactions on our platform, including:
1. One-time proxy purchases
2. IPPeak wallet top-ups
3. All other services provided by IPPeak
We believe it is essential for customers to fully understand this policy before making any financial commitment.
No Refund Policy
Once an order is placed, a product is delivered, or funds are credited to your wallet, no refunds will be issued under any circumstances. This strict policy is due to the nature of our digital proxy services. Our services are intangible digital products that cannot be “returned” once delivered. Services are activated immediately upon purchase and made available for use. Once proxy credentials are provided, the service is considered fully delivered and utilized.
IPPeak Wallet Policy
The IPPeak wallet is a convenient feature that allows users to deposit funds for use exclusively within our platform. Please note that all funds deposited into the IPPeak wallet are non-refundable and non-withdrawable. This means that once funds are added, they cannot be returned to the original payment method or transferred to any external account.
These funds may only be used to purchase IPPeak services and products available on our website or application. Wallet balances are strictly for use within the IPPeak platform and are subject to all applicable terms and conditions outlined in our Terms of Service.
Important Considerations Before Purchase
Before making any purchase or top-up on IPPeak, we strongly recommend that you carefully evaluate your needs and fully understand the finality of all transactions. Since all transactions are irreversible and access to digital services is granted immediately, it is important to thoroughly assess your proxy requirements.
While the use cases described by IPPeak are validated under optimal performance conditions, we still advise customers to confirm compatibility with their specific needs. We recommend starting with a smaller package to evaluate service quality and ensure compatibility with your technical setup before making a larger investment.
You are also encouraged to take advantage of any available free trials and review our full Terms of Service to gain a comprehensive understanding of our offerings. If you have any questions regarding our services, pricing, or technical requirements, please contact our support team at support@ippeak.com. We are committed to assisting you.
Taking a proactive approach can help avoid misunderstandings and ensure that our services meet your specific requirements.
Contact Information and Policy Updates
If you have any questions about this Refund Policy, need to report a service issue, or require any other support, please contact us at: support@ippeak.com. Our support team is available to assist with technical issues, account inquiries, and general questions about our services.
This Refund Policy may be updated from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will take effect immediately upon being posted on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
We recommend that you review this page periodically to stay informed of any updates. By using IPPeak services, you acknowledge that you have read, understood, and agreed to this Refund Policy. We appreciate your understanding of our no-refund policy. If you have any questions or concerns before making a purchase, please feel free to contact our support team.